Frequently Asked Questions

Do you do custom order? Such as special dietary needs, allergens, etc.

Yes! We pride ourselves on trying our best to accommodate everyone, because everyone deserves to be able to eat their favorite foods! There are still some recipes we are working on, but just send us a message and we will let you know if we can accommodate - and if we can't yet, we will be sure to get to recipe testing ASAP.

Do you do parties and events?

Absolutely! Just fill us of event form and we will be sure to get back to you within a few hours to confirm if we will be available for that date. Here is a link to our party form: https://form.jotform.com/251536624369160

Where can I pick up my order?

You can pick up your order at any of our market locations in Jacksonville. Just choose your preferred pickup market and date at checkout!

What kind of ingredients do you use in your baked goods?

At House of Trinity Baking Co., we believe that good food starts with good ingredients. That’s why we use high-quality, thoughtfully sourced ingredients in everything we make.

Our bakes are made with:

  • Organic Flour & Sugars: Grown without synthetic pesticides or GMOs, for cleaner ingredients and more sustainable farming practices.
  • Grass-Fed Butter: Rich in flavor and nutrients, from cows raised on natural diets—making every bite taste more wholesome.
  • Organic Milk: Free from added hormones and antibiotics, for a purer, creamier base in our baked goods.
  • Pasteurized Eggs: Safer and richer in nutrients like omega-3s, vitamins, and minerals. They don’t just make our recipes fluffier and more flavorful—they make them more nourishing, too.

  • Organic Nuts – Packed with natural flavor and crunch, grown without harmful chemicals so they’re as wholesome as they are delicious.
  • German Chocolate: Smooth, premium chocolate with exceptional flavor, because only the best will do when it comes to chocolate.

To us, these choices aren’t just about taste, they’re about quality, care, and crafting something we’re proud to share with you.

We’re passionate about recreating our favorite sweet treats using better-for-you ingredients, so you can indulge with a little more joy (and less guilt!).

If you have specific ingredient questions or allergies, feel free to reach out—we’re always happy to help!

Is Shipping Available?

Not at the moment but subscribe to our email lit to be the first to know when shipping becomes available!

Do you deliver?

YES!!! We now offer deliveries - minimum $10 purchase, but FREE delivery!

Can I pick up my order outside of market hours?

At this time, we only offer pickups during market events or by special arrangement for party orders. If you need a special pickup or delivery time, reach out and we’ll do our best to help if we can accommodate!

How far in advance should I place a party or catering order?

We recommend submitting your party order at least 1 month in advance to secure availability - but we require at least 1 weeks notice for small orders and 2 weeks minimum notice for orders over 5 dozen. For larger events, the more notice the better! You can fill out our Party Order Form to get started.